Return Policy & Exchange

Due to the hygienic and professional nature of nail supplies (especially Kolinsky acrylic brushes), we enforce a strict return policy to ensure safety and quality control.

• Eligibility: We only accept returns or exchanges for items that are 100% unused, unaltered, and in their original packaging within 14 days of delivery.

• Defective or Damaged Items: If your brush or product arrives damaged or with a manufacturing defect, please contact us at support email within 48 hours of delivery with clear photos/videos. We will promptly send a replacement or issue a full refund.

• Non-Returnable Items: Used brushes, items on clearance/sale, or promotional gift items cannot be returned or exchanged.

• Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective.